The incomparable Vitamix 7-Year Limited Warranty will keep your machine
running like-new for seven full years from the date of purchase. If
your Vitamix machine is currently under warranty and you require service,
simply call our Customer Service Department at 1-800-848-2649 for
Order parts for your Vitamix machine
Of course, your Vitamix machine
is designed to give you trouble-free performance and healthy,
whole-food meal preparation for many years beyond the warranty
as many of our customers will confirm. If your machine is
no longer under warranty, Vitamix is pleased to help you
keep it in top operating condition by providing parts and
components direct from Vitamix. Parts are listed below and
shown on the schematic
diagrams (PDF) that follow. You may also authorize
machine repair service as noted. Schematics are provided as
PDF files that can be viewed on screen or printed out with
Reader; if you do not have this program, it is available
from Adobe free of charge.
To verify your warranty, please contact Customer Service at 1-800-848-2649.
Standard Repair Charges for Out of Warranty Machines
(180 day warranty on repairs)
call for a repair authorization number: (440) 235-4840.
Repairs should be sent to:
(USA) Vitamix, 8615 Usher Road, Cleveland, OH 44138
(Canada) Vitamix/Master Mailers, 200-1701 Shepherd St E, Windsor, ON N8Y 4Y5.
All parts and repair
orders MUST be prepaid with a check, money order or credit
* ALL REPAIRS MAY CONTAIN RECONDITIONED PARTS.
3600 PLUS & 4000 Models ONLY
||Container & Lid
All Models 3600 Model includes adaptor
||Motor Base Alone
3600 PLUS & 4000 ONLY
* All prices subject to change.
If you have any questions,
contact us by
e-mail or call one of our courteous and knowledgeable Vitamix
specialists toll-free at 1-800-848-2649 (US and CN),
(all other regions call +1 440-235-4840) M-F 8am - 10pm, Sat
9am - 8pm, Sun 12noon - 5pm (EST).
Vitamix Customer Service hours are M-F 8am - 8pm, Sat 9am -
$75 US / $100 CN Credit towards the purchase of a New or Reconditioned
Vitamix Super 5000 or Vitamix 5000 today.
Click here for
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